Shipping Policy

Last updated: May 24, 2026

Thank you for shopping with UrbanNesto. We are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed on Sundays or public holidays.
• During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

• Within India: 4–8 business days
• International Orders: 7–15 business days (if applicable)

Delivery times may vary depending on location, courier service, weather conditions, or other unforeseen delays.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be available on selected orders or promotional offers.

Order Tracking

Once your order is shipped, you will receive tracking details through the contact information provided during checkout.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations.

We reserve the right to refuse COD orders for:

• repeated failed deliveries,
• suspicious activity, or
• high-risk orders.

Delayed or Lost Packages

If your order is delayed or lost in transit, please contact us through our website contact form. We will coordinate with the courier partner to resolve the issue.

Incorrect Address

Customers are responsible for providing accurate shipping details.

We are not responsible for orders delayed or undelivered due to incorrect or incomplete addresses.

Damaged Packages

If you receive a damaged package, please contact us within 48 hours of delivery with clear photos/videos for verification.

International Duties & Taxes

For international orders, customs duties or import taxes (if applicable) are the responsibility of the customer.

Contact

For shipping-related questions, please use the contact form available on our website.